Privacy policy

Our commitment

Hope Medical Centre is committed to protecting the privacy of your personal information. We collect, use and disclose personal information only as needed to provide you with health care, and in line with British Columbia's Personal Information Protection Act (PIPA) and professional obligations.

What we collect

We collect information needed to provide care, such as your name, contact details, Personal Health Number, health history and information from other care providers.

How we use it

We use your information to provide and coordinate your care, to bill the Medical Services Plan, and as required by law. We share information with other care providers involved in your care, and do not sell personal information.

How we protect it

Records are kept securely and access is limited to people who need it to provide care or run the clinic.

Your rights

You can ask to see or correct your health record. To ask a question or make a request, contact the clinic at 604-869-5648.

This website

This website does not ask for or store personal health information. Online booking is provided by a separate secure booking service with its own privacy policy. Please do not send personal health information through general web forms or email.